Effective Date: 05/06/2025
Last Updated: 07/08/2025
Welcome to SwiftWire LLC ("SwiftWire," "we," "our," or "us"). By accessing or using our website, mobile app, or any of our services, you agree to the following Terms of Use & Support Policy ("Terms"). Please review them carefully. If you do not agree, you must not use our platform.
1.1 SwiftWire provides access to global financial tools, including cross-border payments, currency swaps, virtual cards, and crypto features.
1.2 You agree to use our services only for lawful purposes and in a way that does not violate the rights of others.
1.3 Most financial transactions are processed by licensed third-party providers, regulated in their respective jurisdictions. SwiftWire functions as a technology platform and does not directly hold, store, or transfer user funds.
2.1 All website content, technology, logos, designs, and software are the intellectual property of SwiftWire LLC or its licensors.
2.2 You may not copy, modify, reproduce, republish, or distribute any part of our content without written consent.
3.1 Services are provided "as is" with no guarantees of availability, accuracy, or suitability for any specific purpose.
3.2 SwiftWire is not responsible for losses, delays, or errors caused by third-party processors or external systems.
3.3 To the extent permitted by law, we disclaim all liability for direct or indirect damages related to your use of our services.
4.1 Our platform may include links to external websites. These are for convenience only and do not indicate endorsement.
4.2 SwiftWire is not responsible for the content, privacy practices, or functionality of any third-party sites.
5.1 We reserve the right to update these Terms at any time. Changes will be published here with the updated date.
5.2 Continued use of SwiftWire after changes means you accept the revised Terms.
6.1 These Terms are governed by the laws of the United States and the State of Maryland.
6.2 All disputes will be resolved exclusively in the courts located in Maryland.
7.1 SwiftWire provides round-the-clock support, 24/7/365, including weekends and holidays. All support is handled by trained staff based in the United States — no outsourcing.
7.2 We assist with onboarding, transactions, accounts, virtual cards, and more.
⏱ Typical response time: 10–30 minutes during business hours
For the fastest service, use the live chat feature in the SwiftWire app or dashboard.
Reach us at support@theswiftwire.com. We typically respond within 24 hours or less.
7.3 We are committed to quality, security, and privacy. All communications remain internal — we do not use third-party call centers or chatbots.
Our Customer Support team is available any time to help and reach out to your problem.
Hey! How can I assist you today?